“Nick was knowledgeable and friendly; he answered all of my questions without speaking down to me or pressuring me. The company offered a competitive price, and since they are a small business I felt like I was important to them. The process (which required a surprising number of steps) went smoothly, but not without a few issues: there was a snag with the materials order (the offered solar panels were discontinued, so we needed to choose a different option) and install was delayed. But, when the install started the workers were professional, Jesse (who did the electrical) knew what he was doing and talked me through it, and Nick worked alongside them and made sure everything was done right. They didn’t subcontract, even though we had the roof replaced as part of the process.
The whole experience was enjoyable. I would definitely do so again. The value and service were both important to me, and they did a great job on both.”